Terms and Conditions mbijackpot — Official Platform Usage Guidelines

Introduction

Welcome to mbijackpot, an online betting platform designed specifically for Malaysian players. These Terms and Conditions constitute a legally binding agreement between you as the user ("Member") and mbijackpot ("Platform", "We", "mbijackpot") operating the official website at mbijackpot.pro.

By completing the account registration process, accessing any part of the platform, or using any services we offer, you explicitly acknowledge that you have read, understood, and agree to be bound by all terms and conditions stated in this document, including our Privacy Policy and Responsible Gaming Policy, which also form part of this agreement.

1 Acceptance of Terms

These Terms and Conditions take effect as soon as you complete account registration on mbijackpot or use any of our services for the first time. Continued use of the platform following any changes to these terms will be deemed acceptance of the revised terms.

Mbijackpot reserves the right to update or amend these terms at any time without prior notice. However, we will endeavour to inform members of any significant changes via their registered email or in-platform notification before such changes take effect.

• These terms are among the most important agreement documents governing your relationship with mbijackpot.
• Any disputes that arise will be resolved based on the latest version of the terms published on this website.
• A copy of this document may be saved or printed for your personal records.

2 Account Eligibility and Registration

To register and use mbijackpot's services, you must meet all of the following eligibility requirements without exception:

• Minimum Age: You must be at least 18 years of age, or the higher legal age limit set in your jurisdiction of residence.
• True Identity: All information provided during registration must be accurate, complete, and up to date. Your full name, date of birth, phone number, and email address must match your official identification documents.
• One Account Only: Each individual is permitted to hold only one active account on mbijackpot. Holding multiple accounts is a serious violation that may result in the closure of all associated accounts and forfeiture of any existing balances.
• Citizen or Legal Resident: You must be located in a jurisdiction where the use of online betting platforms such as mbijackpot is permitted under local law.
• Mental Capacity: You must have full legal capacity to enter into this binding agreement.

Mbijackpot reserves the right to request document verification (KYC — Know Your Customer) at any time to verify your identity, age, and account information. The KYC process is conducted securely and your information is protected in accordance with our Privacy Policy.

3 Deposits and Withdrawals

Mbijackpot supports a variety of local Malaysian payment methods for members' convenience. All transactions are processed through secure payment channels protected by 256-bit SSL encryption.

• Deposit Methods: FPX, Touch 'n Go eWallet, GrabPay, Maybank2u, CIMB Clicks, and all major Malaysian online banking channels.
• Minimum Deposit: The minimum deposit limit is stated on the Withdrawal page and may vary depending on the selected payment method.
• Deposit Processing Time: Deposits are typically credited to your mbijackpot account within minutes of bank confirmation.
• Withdrawal: Withdrawal requests are processed in under 5 minutes during normal operating hours. Minimum and maximum withdrawal limits are stated on the Withdrawal page.
• Withdrawal Methods: Funds may only be withdrawn to the same payment method used for the deposit, or to a verified Malaysian bank account held in the member's name.
• Verification Required: Withdrawals exceeding certain limits require full identity verification (KYC) before processing.

Mbijackpot is not responsible for delays caused by third parties such as banks or e-wallet providers. Should an unusual delay occur, please contact our support team for prompt assistance.

4 Bonus and Promotion Terms

Mbijackpot offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to wagering requirements, which are clearly stated in each promotional offer.

• Welcome Bonus: Available to new members making their first deposit. Wagering requirements and expiry periods are stated in each promotion's terms.
• Reload Bonus: Offered to existing members on qualifying deposits. Bonus percentage and maximum cap vary by promotion.
• Cashback: Automatically credited to the member's account on a set schedule. Credited cashback may be subject to minimum wagering requirements.
• One Active Bonus: By default, only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• Bonus Abuse Prohibition: Any attempt to abuse the bonus system — including opening multiple accounts, contradictory wagering, or promotional fraud — will result in bonus cancellation and account closure.

Mbijackpot reserves the right to withdraw, modify, or terminate any promotion at any time. Any changes will be communicated through our Promotions page, which is kept constantly up to date.

5 Player Responsibilities

As a mbijackpot member, you are fully responsible for all activity that occurs within your account. The following are key responsibilities you must comply with:

• Keep your password and login credentials confidential. mbijackpot will never request your password through any channel.
• Notify mbijackpot immediately if you suspect your account has been accessed without authorisation.
• Only bet with money you can afford to lose. Betting is not a method of earning a steady income.
• Use the self-restriction tools (deposit limits, time-out) provided by the platform if you feel your gaming habits need to be managed.
• Not using automated software, bots, or any technology that assists in making betting decisions automatically.
• Not using funds derived from illegal activities to deposit into your mbijackpot account.

6 Account Security and Privacy

Mbijackpot takes member data security and privacy extremely seriously. Our platform is protected by 256-bit SSL encryption across all pages and transactions, keeping your personal and financial information safe at all times.

• All personal data collected is processed in accordance with our Privacy Policy, which complies with Malaysia's data protection requirements.
• Mbijackpot will not sell, share, or disclose your personal information to third parties except as stated in our Privacy Policy or as required by law.
• Two-factor authentication (2FA) is available and strongly recommended for all accounts to enhance login security.
• Any suspicious activity in your account will trigger an automatic security review, and the account may be temporarily suspended until identity verification is complete.

For more information on how we collect, use, and protect your data, please refer to Privacy Policy our complete policy.

7 Account Suspension and Closure

Mbijackpot reserves the right to suspend or close any member account, with or without prior notice, for the following reasons:

• Violation of any part of these Terms and Conditions.
• Confirmation that registration information is false or inaccurate.
• Fraud, hacking, system manipulation, or any other unlawful activity.
• Holding multiple accounts or misusing bonuses.
• Actions that could compromise the integrity of the platform or the experience of other players.
• Requests from law enforcement agencies or relevant authorities.

Members who wish to voluntarily close their account may do so by contacting our customer support team. Valid account balances will be processed for withdrawal once standard security checks are completed.

8 Limitation of Liability

Mbijackpot provides its online betting platform on an "as-is" basis and makes no guarantee that the service will operate without interruption at all times. The following outlines our liability limitations that you should be aware of:

• Mbijackpot is not responsible for any financial losses resulting from betting decisions made by members.
• In the event of a technical disruption affecting transactions or active games, mbijackpot will investigate and resolve the case in accordance with its fair internal policies.
• Mbijackpot is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.
• Mbijackpot's total liability to any member shall not exceed the net deposit amount made by that member in the 12 months preceding the claim.

9 Amendments to These Terms

Mbijackpot reserves the right to amend, update, or replace these Terms and Conditions at any time. Changes will take effect immediately upon publication on our official website unless otherwise stated.

We will endeavour to notify members of significant changes via:

• In-platform notification upon your next login.
• Email to the address registered in your account.
• Updated on the "Last Updated" date displayed at the top of this document.

Continued use of the mbijackpot platform after any changes are published signifies your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of the latest terms.

10 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the mbijackpot customer support team is available to assist you at all times.

• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform.
• Email: [email protected] (displayed as plain text only — no email link).
• Language: Support is available in Bahasa Malaysia and English.

For enquiries specifically related to data privacy, please refer to Privacy Policy ours. For responsible gaming issues, visit our Responsible Gaming ours.